Cancellation & Refunds

You can cancel a paid plan whenever you like from the billing portal — open Plans and choose Manage Subscription. No phone calls, no hoops.

Cancellation applies at the end of your current paid period. You keep your plan's songs and features until that date, and you will not be billed again afterwards. Periods already paid for are generally not pro-rated.

If you were charged in error, charged twice, or a technical failure stopped you from using what you paid for, email support@popbop.app with the account email and approximate date. We review each request individually and will reply as quickly as we can.

We can't promise an automatic refund — outcomes depend on the situation and on your payment provider's rules. Songs that failed to generate do not use up your allowance, so no credit is lost when a generation fails.

Nothing here limits any refund or cancellation rights you have under the consumer laws where you live.